Prevent Outlook Rule from Entering Contact Card

  • Thread starter Thread starter Emily ES
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Emily ES

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Hi, I have two accounts in Outlook. One is with my employer, ABC Consulting, and the other is with my customer, XYZ Healthcare. I want to automatically forward all meeting invitations sent to XYZ Healthcare to my ABC Consulting email address. I set up a rule to do so, but when I type my ABC consulting email address it "autocompletes" my contact from the ABC Healthcare Global address list. In other words, I can't enter jane.smith@ABCconsulting.com because Outlook automatically turns it into Jane Smith. The problem is that when a meeting invite hits the XYZ Healthcare exchange it looks for the Jane Smith contact but doesn't find it in the XYZ Healthcare Global Address List because it doesn't exist in that list. How can I get Outlook to stop pulling up my name and let me enter my "longform" email? I tried creating a local contact in my personal XYZ Healthcare contact list that I could call Jane Smith, but in the email field is pulls up the ABC Healthcare's Jane Smith too!

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