Pop-up that I can't get to go away

[Jan Trent]

I have a pop-up that won't go away. It shows up when I log in and wants me to enter my password to continue using icloud. It autofills my old ID and asks me to insert my pw. I can't change the id to my current ID. I've already worked with Apple, and they have reviewed everything on their end. They think it might be a phishing scam and advised me to contact Windows. I think it is a profile issue as when I look at settings, below my profile name it shows my old email. Then if I click manage account, below my name my current email shows. HELP!

Continue reading...