pop-up microsoft family won't allow me to use apps

[Ruben Pauwels]

Every time I open my laptop, I get a pop-up notification from microsoft family to ask for permission to use certain applications. This notification prevents me from using apps, so I can't work properly on my laptop. We have tried deleting my account from the microsoft family, changing the date of birth, changing the microsoft account, but nothing seems to work. I have searched for hours now, through microsoft community and on the web, but I can't find a solution that works. Even clicking on the 'ask by e-mail button' doesn't work, it just gives an error. Can you help??

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