Plain Blue Screen after Wake on Windows 10

Windows 10

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Dec 10, 2024
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I am having an issue with a client's desktop computer. Whenever they go to wake their computer after being away from it, typically overnight/over the weekend, they cannot log in. The login screen is replaced by a solid blue screen (NOT a BSoD, just a plain blue screen, think the standard Windows 10 color) and they are unable to wake it further, leading them to perform a hard restart, which fixes the issue until it happens again.Their computer specs are:Dell Optiplex 3020Windows 10 Pro 64-bit512 SSD / 8GB RAMIntel Core i5Intel HD Graphics 4600All drivers are current and updated as much as possi

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