PIN issues

[Andy Dowdall]

Hi, please helpI turn my laptop on and it says 'You've entered an incorrect PIN several times to try again enter A1B2C3' as a challenge phrase, when I do this it asks me to enter a PIN. I have not set up a PIN, when I try and guess what it could be it tells me to try again in 2 hours. My laptop is only 2 years old. Thank you

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