Pin and Password to login to WIndows on a laptop does not work anymore

[NatalieSegur]

Hi!I cannot acces my windows on my laptop anymore. Neither PIN nor WIndos login credentials are accepted by the laptop. My Windows account is OK, I can get in via browser without any problems. I had a chat with microsoft support but the could not help, they agreed a 2nd level support for today but they cancelled it. Could anybody help me please?

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