Phone Number Associated With Another Account

[Windows Server]

PREFACE: The number is not on another account. Also posting for my boyfriend and his account due to him spending hours with support just to get no whereOk, so when I try to put my phone number in my account it says it's associated with another account but when I go to log in with the phone number to see what account it is, it logs me into my normal account but still says I have no associated number. I need help from microsofts end but can't reach anyone that is able to help other than posting here and hoping. This is the worst experience I have ever had with microsoft and is probably the reaso

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