Phone Link on Windows 11 PC not working correctly (not displaying received messages in the app)

[Microsoft Windows]

The issue we’re facing is that Phone Link will not show messages received and dsiplayed in the messaging app (Google Messages) on by our Android phone. The operating system is Windows 11 Home Edition. We have noted that there seems to be a secondary older Microsoft Account to our primary Microsoft Account in the form of an alias, given that we have ruled out any other issues, it seems likely that this might be causing the inability to set up Phone Link. At one point all features in Phone link were working except for displaying incoming text messages in the Phone Link app.

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