Pc reboots randomly , sometimes freeze and blue screen error occurs sometimes

[ScareyyRio]

I checked event viewer this message is displayed after the reboot .


Log Name: System

Source: Microsoft-Windows-Kernel-Power

Date: 28-09-2020 7.47.20 PM

Event ID: 41

Task Category: (63)

Level: Critical

Keywords: (70368744177664),(2)

User: SYSTEM

Computer: AMD

Description:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

<EventID>41</EventID>

<Version>8</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2020-09-28T14:17:20.1838148Z" />

<EventRecordID>1617</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>AMD</Computer>

<Security UserID="S-1-5-18" />

</System>

<EventData>

<Data Name="BugcheckCode">278</Data>

<Data Name="BugcheckParameter1">0xffffa882b059f460</Data>

<Data Name="BugcheckParameter2">0x0</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0x0</Data>

<Data Name="SleepInProgress">0</Data>

<Data Name="PowerButtonTimestamp">0</Data>

<Data Name="BootAppStatus">0</Data>

<Data Name="Checkpoint">0</Data>

<Data Name="ConnectedStandbyInProgress">false</Data>

<Data Name="SystemSleepTransitionsToOn">15</Data>

<Data Name="CsEntryScenarioInstanceId">0</Data>

<Data Name="BugcheckInfoFromEFI">true</Data>

<Data Name="CheckpointStatus">0</Data>

<Data Name="CsEntryScenarioInstanceIdV2">0</Data>

<Data Name="LongPowerButtonPressDetected">false</Data>

</EventData>

</Event>



sometimes when the pc freezes I have to hold the power button to shut it down and same message is shown in event viewer afterwards. Also I've seen these warnings occuring frequently in event viewer mostly before the pc freeze or reboot .


Log Name: System

Source: Microsoft-Windows-WHEA-Logger

Date: 28-09-2020 7.47.28 PM

Event ID: 17

Task Category: None

Level: Warning

Keywords:

User: LOCAL SERVICE

Computer: AMD

Description:

A corrected hardware error has occurred.



Component: PCI Express Legacy Endpoint

Error Source: Advanced Error Reporting (PCI Express)



Primary Busevice:Function: 0x9:0x0:0x0

Secondary Busevice:Function: 0x0:0x0:0x0

Primary Device NameCI\VEN_10DE&DEV_2184&SUBSYS_37921462&REV_A1

Secondary Device Name:

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />

<EventID>17</EventID>

<Version>1</Version>

<Level>3</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000000</Keywords>

<TimeCreated SystemTime="2020-09-28T14:17:28.6222730Z" />

<EventRecordID>1655</EventRecordID>

<Correlation ActivityID="{30af11f7-1f29-4ec0-9039-08768dcf9c32}" />

<Execution ProcessID="4072" ThreadID="4436" />

<Channel>System</Channel>

<Computer>AMD</Computer>

<Security UserID="S-1-5-19" />

</System>

<EventData>

<Data Name="ErrorSource">4</Data>

<Data Name="FRUId">{00000000-0000-0000-0000-000000000000}</Data>

<Data Name="FRUText">

</Data>

<Data Name="ValidBits">0xdf</Data>

<Data Name="PortType">1</Data>

<Data Name="Version">0x101</Data>

<Data Name="Command">0x10</Data>

<Data Name="Status">0x7</Data>

<Data Name="Bus">0x9</Data>

<Data Name="Device">0x0</Data>

<Data Name="Function">0x0</Data>

<Data Name="Segment">0x0</Data>

<Data Name="SecondaryBus">0x0</Data>

<Data Name="SecondaryDevice">0x0</Data>

<Data Name="SecondaryFunction">0x0</Data>

<Data Name="VendorID">0x10de</Data>

<Data Name="DeviceID">0x2184</Data>

<Data Name="ClassCode">0x18000</Data>

<Data Name="DeviceSerialNumber">0x0</Data>

<Data Name="BridgeControl">0x0</Data>

<Data Name="BridgeStatus">0x0</Data>

<Data Name="UncorrectableErrorStatus">0x100000</Data>

<Data Name="CorrectableErrorStatus">0xa000</Data>

<Data Name="HeaderLog">010000040F22000000000409F7F7F7F7</Data>

<Data Name="PrimaryDeviceName">PCI\VEN_10DE&amp;DEV_2184&amp;SUBSYS_37921462&amp;REV_A1</Data>

<Data Name="SecondaryDeviceName">

</Data>

</EventData>

</Event>



I took the pc to the shop from where i built , they installed the windows again and said it was some windows problem and drivers . But after the fix problem has started again .

Here are the pc specs :

processor - ryzen5 3600

Ram- 8gb

gpu-gtx 1660

psu-550w


kindly help

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