PC randomly shuts down when switching to sleep mode

[GiovanniVarricchione]

Hi all,

From some time it might happen that my PC randomly shuts down when it is supposed to switch to the sleep mode. Aside from that nothing strange is happening. I tried giving a look at the dump files through the WindowsDebug tool and it gave me the following output:



INTERNAL_POWER_ERROR (a0)
The power policy manager experienced a fatal error.
Arguments:
Arg1: 00000000000000f0, The system failed to complete(suspend) a power transition in a timely manner.
Arg2: 0000000000000004, The system power state in transition.
Arg3: 000000000000000e, The sleep checkpoint most recently reached.
Arg4: ffffd889aae03040, A pointer to the thread currently processing the request.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec
Value: 2

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-PASQUAL

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.Sec
Value: 8

Key : Analysis.Memory.CommitPeak.Mb
Value: 70

Key : Analysis.System
Value: CreateObject


BUGCHECK_CODE: a0

BUGCHECK_P1: f0

BUGCHECK_P2: 4

BUGCHECK_P3: e

BUGCHECK_P4: ffffd889aae03040

FAULTING_THREAD: ffffd889aae03040

PROCESS_NAME: System

STACK_TEXT:
ffff990f`2fe616b0 fffff805`51065850 : fffff805`511f1870 fffff805`00000000 00000000`00000000 00000000`00000001 : nt!KiSwapContext+0x76
ffff990f`2fe617f0 fffff805`51064d7f : 00000001`b60a90cb 00000000`00000000 ffff990f`2fe619b0 00001f80`00000000 : nt!KiSwapThread+0x500
ffff990f`2fe618a0 fffff805`51064623 : 00000000`00000000 00000000`00000000 00000000`00000000 ffffd889`aae03180 : nt!KiCommitThreadWait+0x14f
ffff990f`2fe61940 fffff805`51791b41 : ffff990f`2fa297e0 ffff990f`00000000 fffff805`51a02a00 ffffd889`b0172100 : nt!KeWaitForSingleObject+0x233
ffff990f`2fe61a30 fffff805`5178c8c3 : 00000000`00000000 ffffffff`ffffffff 00000000`00000000 00000000`00000000 : nt!PopEndMirroring+0x91
ffff990f`2fe61af0 fffff805`5178c675 : 00000000`00000000 00000000`00000000 00000000`00000001 ffffd889`a1aa0040 : nt!MmDuplicateMemory+0x1f7
ffff990f`2fe61b80 fffff805`51117e25 : ffffd889`aae03000 ffffd889`aae03040 fffff805`5178c540 00000000`00000001 : nt!PopTransitionToSleep+0x135
ffff990f`2fe61c10 fffff805`511fcdd8 : fffff805`4f3a1180 ffffd889`aae03040 fffff805`51117dd0 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffff990f`2fe61c60 00000000`00000000 : ffff990f`2fe62000 ffff990f`2fe5c000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


STACK_COMMAND: .thread 0xffffd889aae03040 ; kb

SYMBOL_NAME: nt!KiSwapContext+76

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

BUCKET_ID_FUNC_OFFSET: 76

FAILURE_BUCKET_ID: 0xa0_f0_nt!KiSwapContext

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {168f8d2f-e77e-7dcf-020c-035a9129b0ab}

Followup: MachineOwner
---------

Thanks in advance for your help!

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