PC keeps blue screening after headphones cut out or opening a game.

  • Thread starter Thread starter PikachuGameREAL
  • Start date Start date
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PikachuGameREAL

Guest
Sometimes my pc blue screens after opening a game or my headphones make a crackling noise and cut out. This has been happening ever since I built my pc in December. I also have issues with my headphones as they keep cutting out randomly (Hyperx Cloudx Flight Wireless).





Dump: Microsoft (R) Windows Debugger Version 10.0.20153.1000 AMD64

Copyright (c) Microsoft Corporation. All rights reserved.





Loading Dump File [C:\Windows\MEMORY.DMP]

Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.



Symbol search path is: srv*

Executable search path is:

Windows 10 Kernel Version 19041 MP (24 procs) Free x64

Product: WinNt, suite: TerminalServer SingleUserTS

Edition build lab: 19041.1.amd64fre.vb_release.191206-1406

Machine Name:

Kernel base = 0xfffff800`76400000 PsLoadedModuleList = 0xfffff800`7702a2f0

Debug session time: Sat Jan 16 22:35:17.619 2021 (UTC - 5:00)

System Uptime: 0 days 0:02:45.222

Loading Kernel Symbols

...............................................................

................................................................

................................................................

...........

Loading User Symbols



Loading unloaded module list

.............

For analysis of this file, run !analyze -v

nt!KeBugCheckEx:

fffff800`767f5780 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffd486`44244f80=000000000000000a

3: kd> !analyze -v

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************



DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)

An attempt was made to access a pageable (or completely invalid) address at an

interrupt request level (IRQL) that is too high. This is usually

caused by drivers using improper addresses.

If kernel debugger is available get stack backtrace.

Arguments:

Arg1: 0000000000000040, memory referenced

Arg2: 0000000000000002, IRQL

Arg3: 0000000000000000, value 0 = read operation, 1 = write operation

Arg4: fffff8007fa3ec43, address which referenced memory



Debugging Details:

------------------



Page 4258c1 not present in the dump file. Type ".hh dbgerr004" for details

Page 4258c1 not present in the dump file. Type ".hh dbgerr004" for details

Page 4258c1 not present in the dump file. Type ".hh dbgerr004" for details

Page 4258c1 not present in the dump file. Type ".hh dbgerr004" for details

Page 4258c1 not present in the dump file. Type ".hh dbgerr004" for details

Page 4258c1 not present in the dump file. Type ".hh dbgerr004" for details

Page 4258c1 not present in the dump file. Type ".hh dbgerr004" for details

Page 4258c1 not present in the dump file. Type ".hh dbgerr004" for details

Page 4258c1 not present in the dump file. Type ".hh dbgerr004" for details

Page 4258c1 not present in the dump file. Type ".hh dbgerr004" for details

Page 4258c1 not present in the dump file. Type ".hh dbgerr004" for details



KEY_VALUES_STRING: 1



Key : Analysis.CPU.mSec

Value: 3702



Key : Analysis.DebugAnalysisProvider.CPP

Value: Create: 8007007e on JJSPC



Key : Analysis.DebugData

Value: CreateObject



Key : Analysis.DebugModel

Value: CreateObject



Key : Analysis.Elapsed.mSec

Value: 4886



Key : Analysis.Memory.CommitPeak.Mb

Value: 94



Key : Analysis.System

Value: CreateObject



Key : WER.OS.Branch

Value: vb_release



Key : WER.OS.Timestamp

Value: 2019-12-06T14:06:00Z



Key : WER.OS.Version

Value: 10.0.19041.1





ADDITIONAL_XML: 1



OS_BUILD_LAYERS: 1



BUGCHECK_CODE: d1



BUGCHECK_P1: 40



BUGCHECK_P2: 2



BUGCHECK_P3: 0



BUGCHECK_P4: fffff8007fa3ec43



READ_ADDRESS: 0000000000000040



BLACKBOXBSD: 1 (!blackboxbsd)





BLACKBOXNTFS: 1 (!blackboxntfs)





BLACKBOXWINLOGON: 1



PROCESS_NAME: System



TRAP_FRAME: ffffd486442450c0 -- (.trap 0xffffd486442450c0)

NOTE: The trap frame does not contain all registers.

Some register values may be zeroed or incorrect.

rax=0000000000000000 rbx=0000000000000000 rcx=ffff8f006dbce180

rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000

rip=fffff8007fa3ec43 rsp=ffffd48644245250 rbp=0000000000000000

r8=ffffb207b08df5b0 r9=0000000000000004 r10=fffff800766e7ee0

r11=ffff7efe27800000 r12=0000000000000000 r13=0000000000000000

r14=0000000000000000 r15=0000000000000000

iopl=0 nv up ei ng nz na pe nc

xboxgip!gipHandleHello+0x283:

fffff800`7fa3ec43 488b4d40 mov rcx,qword ptr [rbp+40h] ss:0018:00000000`00000040=????????????????

Resetting default scope



STACK_TEXT:

ffffd486`44244f78 fffff800`76807769 : 00000000`0000000a 00000000`00000040 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx

ffffd486`44244f80 fffff800`76803a69 : 00000000`00000000 fffff800`7b7b20ea 00000000`00000000 00000000`00000005 : nt!KiBugCheckDispatch+0x69

ffffd486`442450c0 fffff800`7fa3ec43 : 00000000`00000000 fffff800`7fa67b68 ffffb207`00000008 01900030`a183a59e : nt!KiPageFault+0x469

ffffd486`44245250 fffff800`7fa42dff : 00000000`00000004 ffffd486`44245360 fffff800`7fa67b68 ffffb207`b08df5ac : xboxgip!gipHandleHello+0x283

ffffd486`442452e0 fffff800`7fa284bc : ffffb207`9b742ab0 ffffb207`9b742ab0 ffffb207`00000021 00000000`00000005 : xboxgip!gipProcessPacket+0x823

ffffd486`442453a0 fffff800`7664885e : ffffb207`b08df050 ffffd486`00000021 ffffb207`b08df5d1 ffffb207`b08df4cb : xboxgip!gipUsbReadComplete+0x19c

ffffd486`44245410 fffff800`76648727 : 00000000`00000001 00000000`00000000 ffffb207`9b7bd8c0 00000000`00000002 : nt!IopfCompleteRequest+0x11e

ffffd486`44245500 fffff800`7b7b811a : 00000000`00000000 ffffb207`9b73dd70 ffffb207`b08df050 fffff800`7b7bbf0a : nt!IofCompleteRequest+0x17

ffffd486`44245530 fffff800`7b7b7eb1 : ffffb207`9bb9a102 ffffb207`9bb9a1c8 ffffb207`b08df050 00000000`00000000 : Wdf01000!FxRequest::CompleteInternal+0x23a [minkernel\wdf\framework\shared\core\fxrequest.cpp @ 869]

ffffd486`442455c0 fffff800`7fa04e3e : 00000000`00000051 ffffb207`a9023570 ffffb207`9bb9a1c8 00000000`00000043 : Wdf01000!imp_WdfRequestCompleteWithInformation+0xa1 [minkernel\wdf\framework\shared\core\fxrequestapi.cpp @ 571]

ffffd486`44245620 fffff800`7fa04eeb : 00000000`00000000 ffffd486`44245740 00000000`0000000e ffffb207`9bb9a1c8 : dc1_controller!DccCompleteReceiveAgainstRequest+0xfe

ffffd486`44245680 fffff800`7fa0521b : ffffb207`9bb9a1c8 ffffd486`44245751 0000546b`cb747917 ffffb207`a183abce : dc1_controller!DccCompleteReceiveRequest+0x83

ffffd486`442456d0 fffff800`7fa0392e : ffffb207`9b7b8310 00000000`00000000 00000000`00000000 00000000`00000000 : dc1_controller!DccControlMessageResponse+0x30f

ffffd486`442457b0 fffff800`7fa0442f : ffffb207`9b7bbde0 00000000`000001c0 ffffb207`9b7b8310 fffff800`76644c4d : dc1_controller!DccIsoProcessReadRequests+0x21e

ffffd486`44245840 fffff800`7b7b471b : 00000000`00000000 ffff85cd`00000002 ffffd486`45195bd0 fffff800`7664447b : dc1_controller!DccIsoTimerFunc+0x4f

ffffd486`44245870 fffff800`7b7d014b : ffffd486`45195bd0 00000000`00000000 00000000`00000000 ffffb207`9b7b4218 : Wdf01000!FxTimer::TimerHandler+0x53 [minkernel\wdf\framework\shared\core\fxtimer.cpp @ 343]

ffffd486`442458a0 fffff800`76644f12 : ffffb207`9b7b41d8 ffff8f00`6dbce180 ffff8f00`6dbce180 ffffd486`00000002 : Wdf01000!FxTimer::_FxTimerDpcThunk+0x1b3bb [minkernel\wdf\framework\shared\core\fxtimer.cpp @ 392]

ffffd486`442458e0 fffff800`76606eed : 00000000`00000000 00000000`00000000 00000000`00140001 00000000`000018b6 : nt!KiProcessExpiredTimerList+0x172

ffffd486`442459d0 fffff800`767f92ee : ffffffff`00000000 ffff8f00`6dbce180 ffff8f00`6dbd9640 ffffb207`9b553540 : nt!KiRetireDpcList+0x5dd

ffffd486`44245c60 00000000`00000000 : ffffd486`44246000 ffffd486`44240000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e





SYMBOL_NAME: xboxgip!gipHandleHello+283



MODULE_NAME: xboxgip



IMAGE_NAME: xboxgip.sys



STACK_COMMAND: .thread ; .cxr ; kb



BUCKET_ID_FUNC_OFFSET: 283



FAILURE_BUCKET_ID: AV_xboxgip!gipHandleHello



OS_VERSION: 10.0.19041.1



BUILDLAB_STR: vb_release



OSPLATFORM_TYPE: x64



OSNAME: Windows 10



FAILURE_ID_HASH: {fbc68c8a-2faa-3f49-0535-8850d7f70ce4}



Followup: MachineOwner

---------

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