password email, password windows?

[Microsoft Windows]

so i bought a new windows key from a computer vender, wich i still had on the computer we ware trying to repair, i try to log in, it says password email, yes... and then it says windows password hallo or something.. i changed my password 3 times now but yeah... cant seem to log in after my first password, even it says enter the same password nah, then a message pops up, the problem might be on my part.... kinda fd up, i also have the windows sticker on the back but idk if that has anything todo with my previous code, thanks all for your time, take care and be safe

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