Outlook unable to open/view/save PDF attachments from Mac Mail

  • Thread starter Thread starter timlang
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timlang

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Since the last patch, I have been having a problem with all my outook (2007 and 2010) users, where we cannot open/view/save PDF attachments send from Mac users using Mac Mail. In the outlook message pane, it correctly shows the paperclip icon to indicate there are attachments, but in the preview pane, or when you open the message in its own window, no attachments show up. If you try and select "save attachments", the window opens, but no attachments are listed.

Users ARE able to view/save attachments using OWA and Blackberries (via BES) - the problem is only with the Windows Outlook client.

This problem is not specific to one particular mac users - it has come up from several different Mac Users (all using Mac Mail), from totally different companies/email servers/etc.

Help!

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