D
Danielafs
Guest
Hi,
In my team we have a shared mailbox for Operational purposes, however, each of the members sees a different number of emails in the folders - in Inbox or Finished for example, so creating a report based on this data can give inaccurate results. Also, when extracting the data to an Excel, we need to correct the information from some columns, before starting the report and this is taking 2-3 hours only.
What can we do to improve the quality of the extracted data and have all the team members see the same numbers?
Thank you in advance for your time,
Daniela
Continue reading...
In my team we have a shared mailbox for Operational purposes, however, each of the members sees a different number of emails in the folders - in Inbox or Finished for example, so creating a report based on this data can give inaccurate results. Also, when extracting the data to an Excel, we need to correct the information from some columns, before starting the report and this is taking 2-3 hours only.
What can we do to improve the quality of the extracted data and have all the team members see the same numbers?
Thank you in advance for your time,
Daniela
Continue reading...