A
ArceeMah
Guest
We have 1 tenant and 2 domains in our office 365. We're able to setup one primary mailbox in outlook and load the template for that mailbox, but when we add another primary mailbox from our 2nd domain, its unable to pull up the IRM templates for that 2nd account.
We've tried to isolate the issue by adding another mailbox from a different domain and it works fine. We're able to see both templates for both mailboxes.
We're only having issues if both mailboxes loaded in an outlook profile came from the same tenant. Is this a limitation or are we missing something?
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We've tried to isolate the issue by adding another mailbox from a different domain and it works fine. We're able to see both templates for both mailboxes.
We're only having issues if both mailboxes loaded in an outlook profile came from the same tenant. Is this a limitation or are we missing something?
Continue reading...