Outlook Inbox view suddenly changed and can't reset to how it was

  • Thread starter Thread starter TonyLogan
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TonyLogan

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My Outlook Inbox view suddenly changed the last time I opened Outlook (using Office 365 ProPlus, version 16.0.6001.1034).

I tried resetting the view, but that changed it to something other than what it used to be.

The view in my Sent folder is what I'd like the Inbox to be. I tried saving that view as a new view, then applying it to the Inbox, which got me close to what I wanted. however, all emails were displaying in order of who they were sent to, rather than who they were from.

Here's what it looks like now. I've outlined in red things that have changed. My "sort by" dropdown has disappeared (top-left blank area, as has the "Newest/Oldest" text and sorting arrow. Anew line of icons has appeared beneath the Search field, and the font size of the sender and subject of the message have changed--they used to be on 2 lines, now they're on one line and the font size is smaller.

747951.jpg


And here's what my Inbox USED to look like, which is how I'd like to get it back to (this is now how my Sent folder appears):

747953.jpg

As noted, I tried creating a view of the Sent folder, then apply it to my Inbox folder, but that caused all emails to display by "Sent To" as the default view rather than Sent From, and I couldn't get that to change and stick each time I'd close and relaunch Outlook.


I'm baffled. I've tried restarting Outlook, running Quick Repair on Office 365, rebooting the computer, launching Outlook in Safe mode, messing with the View...nothing has allowed me to reset my Inbox to how I'd like it to be.

Any ideas for anything else I can try? Thanks.

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