Outlook Folders Disappeared After Moving to another email

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Natalie1994

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Our office users multiple email addresses in outlook via Microsoft Exchange. We have folders that contain a lot of emails in one email address inbox (Inbox A). I moved three of these folders to another one of our inboxes (inbox B). After taking a long time to move due to the size, the folders appeared in Inbox B on my computer, and I could access all the emails in them either by clicking on the folder or searching in the search pane, so they appeared to move without issue.

My collegue who has access to the same email addresses said that the folders were not visable in either Inbox A or Inbox B, nor could the emails in those folders be searched for using the search pane (same on another computer).

I closed my outlook (silly move) and reopened, and the folders and contained emails were now also missing on my computer. I have searched the folder directory to see if they were in another place, however have had no luck.

Any ideas?

Not sure if this is relevant, but outlook is setup differently on my computer compared to the other two office ones. I can select what email address I can send from, however the other computers can only send from one (despite having access to all of the inboxes) so not sure if it is a delegated email or what. Seems to be the way exchange is setup, however I can't seem to work it out.

Thanks in advance, I desperately need these emails back so any opinions would be wonderful!

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