Outlook Delivery Report gets delivered with corrupted texts

  • Thread starter Thread starter NaokoB
  • Start date Start date
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NaokoB

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Wondering if anyone can help?

I have this user has Outlook activated with Office365 ProPlus license.

She often send out emails with delivery report option enabled.

When she receive delivery report, 100% of time the body of the email is garbled (like kanji charactor)

Any other email is ok. as it's an autoreply report there is no option to change encoding.

Outlook online obviously has no problem and shows correct message body.

I have launched Outlook with safe mode, tweaked language setting on Outlook, PC etc, none worked.

Has anyone come accross with this issue before ?

If there is any suggestion on how to resolve this, please kindly advise.

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