Outlook crashes when try to compose new email

  • Thread starter Thread starter Urajgautam
  • Start date Start date
U

Urajgautam

Guest
Hi,

I recently updated outlook and now i am experiencing crash when click " New email ". Outlook crashes and re-open again only when click on "New email ". Reply to the email works fine.

Event viewer is throwing this error:

Faulting application name: OUTLOOK.EXE, version: 16.0.10325.20118, time stamp: 0x5b637110
Faulting module name: nvwgf2um.dll, version: 10.18.13.6191, time stamp: 0x56b9684f
Exception code: 0xc0000005
Fault offset: 0x00139234
Faulting process id: 0x1360
Faulting application start time: 0x01d449251028e178
Faulting application path: C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE
Faulting module path: C:\WINDOWS\SYSTEM32\nvwgf2um.dll
Report Id: 696ed741-2dfc-4214-ba27-265dbda483e0
Faulting package full name:
Faulting package-relative application ID:


Running outlook in safe mode doesn't throw any errors. From Outlook safe mode, i can compose email just fine.

Any thoughts?


thanks

Uttam







Uttam

Continue reading...
 
Back
Top