Outlook 2019 prompts for Office 365 password but we have Exchagne on premises

  • Thread starter Thread starter HotAir3.1
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HotAir3.1

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We are NOT using Office 365, we have Exchange 2016 on premesis.

Yet one user gets a prompt to log on to office 365 about ten times a day! If she cancels and ignores it, she can work for a while, then Outlook comes up with the Need Password prompt. She clicks on it, gets the Office 365 prompt again, cancels it... etc

What's going on?

Thanks

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