A
Anthony1977
Guest
We have recently moved several users in org to O365 email. After doing so, it is common that Outlook 2016 will crash when forwarding emails with attachments when trying to send them.
There are times when forwarding attachments (pdf, excel, word, zip, etc) that the files will not appear in the forwarded message. If you add them back in manually they will appear, but Outlook will crash after hitting the send button. There is also no record of the email in your drafts folder, so you basically have to start over.
There are other times that Outlook will show the attachments in the forward email, but then crashes after hitting send. Again there is no draft and users must start over.
This doesnt happen every time, but happens enough that users are reporting it. I have tested and it happens around 3-4 times out of 10 messages.
Lookign for suggestions on how we can get MS to look at this issue.
Continue reading...
There are times when forwarding attachments (pdf, excel, word, zip, etc) that the files will not appear in the forwarded message. If you add them back in manually they will appear, but Outlook will crash after hitting the send button. There is also no record of the email in your drafts folder, so you basically have to start over.
There are other times that Outlook will show the attachments in the forward email, but then crashes after hitting send. Again there is no draft and users must start over.
This doesnt happen every time, but happens enough that users are reporting it. I have tested and it happens around 3-4 times out of 10 messages.
Lookign for suggestions on how we can get MS to look at this issue.
Continue reading...