Outlook 2016 "Update Folder" Greyed Out when Inbox is selected for a Shared Mailbox

  • Thread starter Thread starter John L Albano
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John L Albano

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I'm using Outlook 2016 MSO (16.0.8229.2086) 32-bit

Along with my primary mailbox, also have two shared mailboxes in Outlook. My shared mailboxes don't update as fast as my primary mailbox does so I like to use the "Update Folder" option to force the update, but....

My "Update Folder" button is greyed out when I select any folder in a shared mailbox. It's not greyed out and works correctly for any folder under my primary mailbox. It's only been recently since the button greyed out. Any help?

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