S
StevenSpray
Guest
Hi.
As per subject, when I perform a quick search, not all results are returned. I only realised this when I tried using the "Advanced Search" feature.
What I've tried so far...
1) Rebuilt the search index
2) Changed the option "Download email from the past" from "6 months" to "All"
3) Placed Outlook in cached mode and took it out of cached mode.
3) Repaired Office from Control Panel
4) Reinstalled Office entirely
Search is still not working as expected.
Any ideas?
Particulars....
OS: Windows 10 Pro - 64bit
Office: Microsoft Office 365 ProPlus - 64bit
Outlook: Outlook for Office 365 MSO (16.0.11328.20220)
Some observation...
When I search for all emails from a colleague, only some results are returned, evident by seeing "Search complete" at the end of the results.
eg: from:"firstname.lastname@company.com"
However, if I search for all emails from that user AND also adding an additional string for the subject, I can see this one email being enumerated. Searching just for the user, does not enumerate the email.
eg: from:"firstname.lastname@company.com" supplier proposal
Continue reading...
As per subject, when I perform a quick search, not all results are returned. I only realised this when I tried using the "Advanced Search" feature.
What I've tried so far...
1) Rebuilt the search index
2) Changed the option "Download email from the past" from "6 months" to "All"
3) Placed Outlook in cached mode and took it out of cached mode.
3) Repaired Office from Control Panel
4) Reinstalled Office entirely
Search is still not working as expected.
Any ideas?
Particulars....
OS: Windows 10 Pro - 64bit
Office: Microsoft Office 365 ProPlus - 64bit
Outlook: Outlook for Office 365 MSO (16.0.11328.20220)
Some observation...
When I search for all emails from a colleague, only some results are returned, evident by seeing "Search complete" at the end of the results.
eg: from:"firstname.lastname@company.com"
However, if I search for all emails from that user AND also adding an additional string for the subject, I can see this one email being enumerated. Searching just for the user, does not enumerate the email.
eg: from:"firstname.lastname@company.com" supplier proposal
Continue reading...