Outlook 2016 not showing Word Attachment Previewer

  • Thread starter Thread starter Erik226
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Erik226

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Hello,

I have had an issue for the past 2 weeks now. So We have upgraded from Office 2013 to Office 2016 (ver 16.0.4739.1000)
I am getting an issue where I cannot Preview Word Documents in Outlook 2016. it states "This file cannot be previewed because there is no previewer installed for it". I can in Office 2013 (We reverted to test).

Things we've tried:
-Registry checks to verify Word Previewer (No issues found)
-Group Policy checks and Attachment Handling checks (Word Previewer is still checked and good)
-Uninstall/Re-Install Office 2016 (Still made no difference)

If you have any solutions that doesn't involve re-imaging the machine, really appreciate it.

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