C
CUTech81
Guest
Good morning everyone, I am hopeful that you may be able to provide some advice for me.
I have a customer that uses Outlook 2016 for Mac to access our office 365 hosted email system. Appointments are entered on to his calendar by his administrative assistant who is configured as his delegate and uses Outlook 2016 on a Windows 10 platform. The customer is adamant that entries are place on his calendar as an appointment rather than a meeting so that when he edits the entry the save option will be "save and close" rather than "Send update".
Office Insider updates were accidentally enabled on the customers Mac which resulted in the 16.20 update being applied. After the update was applied most all of the existing appointments converted to meetings so that when editing he is only given the option to 'send update' rather than save/close.
I was able to replicate on my Mac by verifying that appointments on my calendar were indeed appointments, updating to 16.20, and then verifying that some appointments had converted to meetings.
Is this something that anyone has seen before? I can certainly go over today and uninstall/reinstall office being certain to not install the insider updates. I am just worried that even if i do that, once 16.20 becomes a mainstream release we will be back to the same issue?
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I have a customer that uses Outlook 2016 for Mac to access our office 365 hosted email system. Appointments are entered on to his calendar by his administrative assistant who is configured as his delegate and uses Outlook 2016 on a Windows 10 platform. The customer is adamant that entries are place on his calendar as an appointment rather than a meeting so that when he edits the entry the save option will be "save and close" rather than "Send update".
Office Insider updates were accidentally enabled on the customers Mac which resulted in the 16.20 update being applied. After the update was applied most all of the existing appointments converted to meetings so that when editing he is only given the option to 'send update' rather than save/close.
I was able to replicate on my Mac by verifying that appointments on my calendar were indeed appointments, updating to 16.20, and then verifying that some appointments had converted to meetings.
Is this something that anyone has seen before? I can certainly go over today and uninstall/reinstall office being certain to not install the insider updates. I am just worried that even if i do that, once 16.20 becomes a mainstream release we will be back to the same issue?
Continue reading...