Outlook 2016 keeps disconnecting from exhange

  • Thread starter Thread starter Scott Saunders
  • Start date Start date
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Scott Saunders

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Hey,

My Outlook (16.34) is all set up to receive my work email via the exchange settings and things seem to work for approx 2 days before the connection suddenly drops. Tried to reconnect however you just get the "connecting to" message appear on the bottom right hand side of Outlook and nothing happens.

Tried to reconnect, disconnect, close, restart the computer but still nothing works. The only thing that does work is to go into the preferences and remove the account completely before re-adding it back on.

Surely this isn't right?

The settings I have work fine with the Apple Mail application or on Outlook for Windows so all signs point to something being wrong on Outlook for Mac.

My machine is a 2019 MacBook and its running the latest OS with no updated waiting installation .

Any superstars here know a possible fix?

Thanks

Scott Saunders

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