E
edhdrums
Guest
We have an account using Outlook 2016 with Intermedia Hosted Exchange. Several users experience significant delays receiving incoming email. Emails hit their phones (Activesync) and OWA immediately but may not show up in Outlook for minutes and sometimes hours later. There is no pattern to the length of the delay. When emails do come in, it is common that multiple emails will come in at the same time. If the user exits Outlook and re-launches, that tends to cause emails to be received.
We have rebuilt user profiles and tried adjusting the retention period in cached mode settings. The site has a terminal server for remote access and the problem is exhibited there as well, so that tends to rule out the actual workstations.
We have other sites running Outlook 2016 with Intermedia hosted Exchange and the other users at the problem site are not reporting this - just two users (and they are the heaviest users).
Any ideas will be appreciated!
Continue reading...
We have rebuilt user profiles and tried adjusting the retention period in cached mode settings. The site has a terminal server for remote access and the problem is exhibited there as well, so that tends to rule out the actual workstations.
We have other sites running Outlook 2016 with Intermedia hosted Exchange and the other users at the problem site are not reporting this - just two users (and they are the heaviest users).
Any ideas will be appreciated!
Continue reading...
