Outlook 2016 Encrypt Quick Access Button Greyed Out

  • Thread starter Thread starter ejacobsen
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ejacobsen

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Exchange online server. Office 365 E3 Licenses. Outlook displays Microsoft Office 365 Business subscription. v1808 Build 10730.20304

Able to encrypt message from Options >> Permission >> Encrypt-Only.

Added the "Encrypt" button to the Quick Access toolbar, but the button is greyed out and unable to be clicked. How can I enable this button? Seems to be disabled domain-wide?

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