Outlook 2016 crashes on open

[CraigMilw]

Have a user where suddenly on opening outlook 2016 it immediately closes and produces below in event application log Same result with outlook /safe . anyone else see something like this recently?

Log Name: Application

Source: Application Error
Date: 7/15/2020 11:35:59 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: XXXXXX
Description:
Faulting application name: OUTLOOK.EXE, version: 16.0.13001.20266, time stamp: 0x5ef262ee
Faulting module name: OUTLOOK.EXE, version: 16.0.13001.20266, time stamp: 0x5ef262ee
Exception code: 0xc0000005
Fault offset: 0x0009db1c
Faulting process id: 0x31ec
Faulting application start time: 0x01d65ac6039ba54a
Faulting application path: C:\Program Files (x86)\Microsoft Office\Root\Office16\OUTLOOK.EXE
Faulting module path: C:\Program Files (x86)\Microsoft Office\Root\Office16\OUTLOOK.EXE
Report Id: 7172db58-2d91-46c2-acc1-97a94c8c279f
Faulting package full name:
Faulting package-relative application ID:
Event Xml:

Thanks

Craig


Craig

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