D
DEnsminger
Guest
Problem: When sending an email to "any" external address using autocomplete, receive message, "The operation failed. The messaging interfaces have returned an unknown error. If the problem persists, restart Outlook. Cannot resolve recipient."
This problem only happens with external addresses. Internal addresses are fine. I am not using PST files.
Current work around: When creating a new email, I delete the external address from the autocomplete list and retype the address manually. Email is sent. But when I use autocomplete to send another email to the same address that I just typed in, I get the error message that it can't resolve the recipient.
Troubleshooting steps I tried but didn't work; (1) deleted/recreated Outlook profile using Control Panel/Outlook. (2) Manually deleted local .OST file and have Outlook recreate it. (3) selected "Empty auto-complete list" under file\options\mail\send messages.
In summary, if I am sending to a new external email address where I have to type it in, the email is sent. Any subsequent emails to that same address fail as long as that address is contained in the autocomplete history listing.
Continue reading...
This problem only happens with external addresses. Internal addresses are fine. I am not using PST files.
Current work around: When creating a new email, I delete the external address from the autocomplete list and retype the address manually. Email is sent. But when I use autocomplete to send another email to the same address that I just typed in, I get the error message that it can't resolve the recipient.
Troubleshooting steps I tried but didn't work; (1) deleted/recreated Outlook profile using Control Panel/Outlook. (2) Manually deleted local .OST file and have Outlook recreate it. (3) selected "Empty auto-complete list" under file\options\mail\send messages.
In summary, if I am sending to a new external email address where I have to type it in, the email is sent. Any subsequent emails to that same address fail as long as that address is contained in the autocomplete history listing.
Continue reading...