F
Froaderick
Guest
We recently installed and configured an RDS virtual server for a client. Windows 2019 12gb ram, 2 vCpu. There are only 2 users currently using the system and they are complaining about a severe lag in typing, specifically with Outlook 2013 (365). Some times it takes 5 to 10 seconds before what they're typing appears onscreen.
What i've tried:
Any assistance in troubleshooting would be greatly appreciated.
Thank you
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What i've tried:
- Monitored performance on the Hyper-V host as well as the RDS vm. CPU barely being used, memory hovers around 60%
- Disabled Menu Animations for users on that system. Applied a group policy to set this as well as edited the registry manually.
- Checked network performance - the 2 users are in a different building than the RDS vm going over a VPN tunnel. I have a case open with Sonicwall to rule out the tunnel.
- Applied most recent Windows Server and Office patches. Problem persists.
- Opened a support case with Microsoft, they came back and said to use this forum so....
Any assistance in troubleshooting would be greatly appreciated.
Thank you
Continue reading...