W
Walt Reed
Guest
Environment:
Outlook 2013 (15.0.5172.1000) from Retail Office 2013 Standard
Windows 10 1903 with all the latest December patches installed
Server is Exchange 2013, mailbox access is in Cached mode (all mail, not just 6 months) as the user is remote with slow DSL access
Mailbox is about 3G
Problem:
Search only returns a fraction (perhaps 5%) of the expected results
Tried so far (with a plethora of reboots between all the steps):
Problem does not exist on another (test) workstation with Outlook 2013 on Win10
Besides a wipe and reload of the entire system which is 3000 miles away, what is the process to resolve these Outlook search issues that actually works? Reading through the forum here, I see quite a few similar search issues but no reported successes resolving them.
Continue reading...
Outlook 2013 (15.0.5172.1000) from Retail Office 2013 Standard
Windows 10 1903 with all the latest December patches installed
Server is Exchange 2013, mailbox access is in Cached mode (all mail, not just 6 months) as the user is remote with slow DSL access
Mailbox is about 3G
Problem:
Search only returns a fraction (perhaps 5%) of the expected results
Tried so far (with a plethora of reboots between all the steps):
- Rebuilding search index
- Removing Outlook from the index, adding again
- Run the search troubleshooter
- Recreating the Outlook user profile
Problem does not exist on another (test) workstation with Outlook 2013 on Win10
Besides a wipe and reload of the entire system which is 3000 miles away, what is the process to resolve these Outlook search issues that actually works? Reading through the forum here, I see quite a few similar search issues but no reported successes resolving them.
Continue reading...