Outlook 2013 crashes when deleting meeting invite (shared cal)

  • Thread starter Thread starter LANHD
  • Start date Start date
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LANHD

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Hi - My first post. One of my user who has access to multiple cal is having issue when deleting single or recurring meeting from the shared cal. When the user tries to delete they are presented with the option do you want to delete the meeting, if it is single meeting or if it is recurring meeting do you want to delete this particular meeting or the entire recurring meeting. As soon you say Yes or No outlook crashes and there is a event in the event manager with following error. Not sure how to fix the issue.

Faulting application name: OUTLOOK.EXE, version: 15.0.4551.1004, time stamp: 0x5253b2ae
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2bcac
Exception code: 0xc0000005
Fault offset: 0x000000000003c183
Faulting process id: 0x14b8
Faulting application start time: 0x01d12799e3404521
Faulting application path: C:\Program Files\Microsoft Office\Office15\OUTLOOK.EXE
Faulting module path: C:\WINDOWS\system32\MSVCR100.dll
Report Id: 7bc93d62-9395-11e5-a1c6-4c3488753153

I have done the following so far but none worked.

1. Removed and Reinstalled Office 2013

2. Removed and created a new outlook profile

3. Deleted and created a new user profile

4. Tried on a different machine with Office 2013


Thanks


Ram

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