R
Raphael Morgado
Guest
Hi Guys,
We have a shared mailbox in here which 9 users have access to and each user moves the email to their specific sub folder in the mailbox after their action accordingly.
The problem we are having is that outlook is marking some of the messages inside these folders as unread. I tried to look for patterns but it seems completely random.
All PCs are running Win 7 with Office 2010 + Lync 2013
We have other shared mailbox in the company but so far only this team has reported this problem.
the only think i could think of was the reading pane options settings, as some of the users had a slightly different setup in there.
Any ideas?
Many thanks,
Raphael
Continue reading...
We have a shared mailbox in here which 9 users have access to and each user moves the email to their specific sub folder in the mailbox after their action accordingly.
The problem we are having is that outlook is marking some of the messages inside these folders as unread. I tried to look for patterns but it seems completely random.
All PCs are running Win 7 with Office 2010 + Lync 2013
We have other shared mailbox in the company but so far only this team has reported this problem.
the only think i could think of was the reading pane options settings, as some of the users had a slightly different setup in there.
Any ideas?
Many thanks,
Raphael
Continue reading...