Outlook 2010 - Favorites disappear

  • Thread starter Thread starter Ron McIntyre
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Ron McIntyre

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I just upgraded Outlook 2007 to Outlook 2010. I had about 20 Favorites (all of them folders in various PST's). When I opened Outlook 2010 for the first time, they initially appeared correctly (meaning: as they did in Outlook 2007) but then after Outlook finished opening, some just disappeared. So I added them back and closed and restarted Outlook. Same result and this time, they reordered.

So then I started Outlook from the Run Command Lin using the /resetnavpane switch.

I then added back some folders (15) and closed and restarted.

It went down to 13 folders. Closed and restarted.

It went down to 11 folders. Closed and restarted.

It went down to 9 folders. Closed and restarted.

It went down to 8 folders. Closed and restarted.

It went down to 7 folders. Getting the picture?

I have screen shots to validate this.

Any ideas any one?

Thanks in advance.

Ron McIntyre

Montreal, Quebec Canada

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