Outlook 2003 email sending & receiving suddenly stopped working

  • Thread starter Thread starter theBar457
  • Start date Start date
T

theBar457

Guest
Sending/ receiving emails suddenly stopped working and now I get an error message every time I try to send or every time the program automatically tries to send/receive, error:Ox800cccOF



I am using a Toshiba Satellite Pro L100 laptop with XP Pro and Office 2003/ Outlook 2003.

I am still using this old system for a specific purpose, because I have numerous Office Contacts databases which I mailmerge to documents and will want to continue this for another year or so. At that point I will no longer need this and will move to using a modern computer with Windows 10 and an equally modern Office suit.

To attempt to resolve the emailing problem I have tried all of the following:

I have removed/ reset the email account settings, did a test in account settings which failed saying it “could not connect to the incoming server Pop3 – check settings and verify email address”.

My email account settings are correct and the same as I have always used for years before this problem occurred.

I am using Outlook.com email address and am using their web-based mail without any issues. This is still set to send emails to Outlook 2003 as it has always been.

Opening Outlook 2003 in safe mode still has the problem.

I have done a ping test and can access the Outlook.com servers OK.

I have also run the scan.pst Inbox Repair Tool several times which repaired a few emails, then compacted the .pst files to ensure there is enough available space in the .pst folder.

I have removed all deleted, sent, inbox emails in Outlook 2003 and in Outlook.com web-based account to remove any corrupt emails which might be blocking send/ receive.

I have disabled Avast antivirus and Ms Firewall temporarily to check if this could in any way be blocking emails, but it is not. I have both of these set to allow Outlook.com/ Outlook 2003 .

The error shows up in the Outlook Event Viewer, a copy report is available.

I had not made any changes or additions to the laptop or any software programs prior to the problem occurrence.

I have not at this point tried to repair or re-install the Outlook 2003/ Office 2003 for fear of losing any of my files, settings or personal configurations. Also I would lose all of the many Windows updates and security patches installed over the years.

I am seeking help to resolve the emailing problem.

Many thanks in advance.

BarryA

Continue reading...
 
Back
Top