Outlook 16.0.12527.20242 wwlib.dll faulting

[spikey_richie]

Outlook is randomly crashing when navigating around the inbox, not particularly frequently and with no identifiable replication steps.


Report.wer file shows wwlib.dll as the faulting module

Version=1
EventType=APPCRASH
EventTime=132284847856272021
ReportType=2
Consent=1
UploadTime=132284847859924453
ReportStatus=268435456
ReportIdentifier=be96c65f-9ad2-4351-96a3-0028b11e79cb
IntegratorReportIdentifier=c33c02fe-42b9-48ed-848a-518f3e6196e2
Wow64Host=34404
OriginalFilename=Outlook.exe
AppSessionGuid=00006d94-0001-0017-d21f-a9347af7d501
TargetAppId=W:0006aeaa8dafc61bb28dc2846d1953c8384100000000!0000defa08277b2f3314635878ff47cd438400c58202!OUTLOOK.EXE
TargetAppVer=2020//02//29:14:34:23!27fb25f!OUTLOOK.EXE
BootId=4294967295
TargetAsId=19024
UserImpactVector=269488400
IsFatal=4294967295
EtwNonCollectReason=4
Response.BucketId=43e30091bc42ea59f0d3f22cd2197d1a
Response.BucketTable=4
Response.LegacyBucketId=1212578999010163994
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=OUTLOOK.EXE
Sig[1].Name=Application Version
Sig[1].Value=16.0.12527.20242
Sig[2].Name=Application Timestamp
Sig[2].Value=5e5a766f
Sig[3].Name=Fault Module Name
Sig[3].Value=wwlib.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=16.0.12527.20242
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=5e5a7811
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=000000000028d642
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.18363.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
UI[2]=C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE

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