OT: Microsoft Answers

[Daave]

Okay, Microsoft wants its customers to *evolve* and stop using Usenet

for support.



But please answer this. When looking at a page like this:



http://social.answers.microsoft.com...s/thread/00bb341d-be61-4397-8496-412cba39c9dc



Why are all the responses listed twice, first as "Answers," then as "All

replies"?

 

[PA Bear [MS MVP]]

Microsoft Answers

Click on MY SETTINGS in right-hand menu | Always Show Answers First On

Thread Page (uncheck)



More: http://social.answers.microsoft.com/Forums/en-US/help





Daave wrote:

> Okay, Microsoft wants its customers to *evolve* and stop using Usenet

> for support.

>

> But please answer this. When looking at a page like this:

>

> http://social.answers.microsoft.com...s/thread/00bb341d-be61-4397-8496-412cba39c9dc

>

> Why are all the responses listed twice, first as "Answers," then as "All

> replies"?

 

[Daave]

Microsoft Answers

That worked; thanks for the tip.



Still, it's confusing. What exactly is the difference between an answer

and a reply?



PA Bear [MS MVP] wrote:

> Click on MY SETTINGS in right-hand menu | Always Show Answers First On

> Thread Page (uncheck)

>

> More: http://social.answers.microsoft.com/Forums/en-US/help

>

>

> Daave wrote:

>> Okay, Microsoft wants its customers to *evolve* and stop using Usenet

>> for support.

>>

>> But please answer this. When looking at a page like this:

>>

>> http://social.answers.microsoft.com...s/thread/00bb341d-be61-4397-8496-412cba39c9dc

>>

>> Why are all the responses listed twice, first as "Answers," then as

>> "All replies"?

 

[PA Bear [MS MVP]]

Microsoft Answers

Long version:

http://social.technet.microsoft.com...naging-posts-and-threads-marking-answers.aspx

[this Wiki debuted yesterday]



Short answer: Either the OP marks a reply as an/the Answer (not always

appropriately) or a Moderator does so if the OP never returns to the thread.





Daave wrote:

> That worked; thanks for the tip.

>

> Still, it's confusing. What exactly is the difference between an answer

> and a reply?

>

> PA Bear [MS MVP] wrote:

>> Click on MY SETTINGS in right-hand menu | Always Show Answers First On

>> Thread Page (uncheck)

>>

>> More: http://social.answers.microsoft.com/Forums/en-US/help

>>

>>

>> Daave wrote:

>>> Okay, Microsoft wants its customers to *evolve* and stop using Usenet

>>> for support.

>>>

>>> But please answer this. When looking at a page like this:

>>>

>>> http://social.answers.microsoft.com...s/thread/00bb341d-be61-4397-8496-412cba39c9dc

>>>

>>> Why are all the responses listed twice, first as "Answers," then as

>>> "All replies"?

 

[Daave]

Microsoft Answers

Thanks for the "answer." ;-)



Still, it's confusing and unnecessatily repetitious. I would rather see

the Correct Answer marked with a big "A" or "C" or something like that

rather than having all the correct responses repeated. I wonder why MS

thought this was a good way to do things. Also there could be a

hyperlink that shows either all the responses or only the correct ones.

But having them repeat is just plain weird IMO.





PA Bear [MS MVP] wrote:

> Long version:

> http://social.technet.microsoft.com...naging-posts-and-threads-marking-answers.aspx

> [this Wiki debuted yesterday]

>

> Short answer: Either the OP marks a reply as an/the Answer (not always

> appropriately) or a Moderator does so if the OP never returns to the

> thread.

>

> Daave wrote:

>> That worked; thanks for the tip.

>>

>> Still, it's confusing. What exactly is the difference between an

>> answer and a reply?

>>

>> PA Bear [MS MVP] wrote:

>>> Click on MY SETTINGS in right-hand menu | Always Show Answers First

>>> On Thread Page (uncheck)

>>>

>>> More: http://social.answers.microsoft.com/Forums/en-US/help

>>>

>>>

>>> Daave wrote:

>>>> Okay, Microsoft wants its customers to *evolve* and stop using

>>>> Usenet for support.

>>>>

>>>> But please answer this. When looking at a page like this:

>>>>

>>>> http://social.answers.microsoft.com...s/thread/00bb341d-be61-4397-8496-412cba39c9dc

>>>>

>>>> Why are all the responses listed twice, first as "Answers," then as

>>>> "All replies"?

 

[PA Bear [MS MVP]]

Microsoft Answers

Post your feedback here:

http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads



Daave wrote:

> Thanks for the "answer." ;-)

>

> Still, it's confusing and unnecessatily repetitious. I would rather see

> the Correct Answer marked with a big "A" or "C" or something like that

> rather than having all the correct responses repeated. I wonder why MS

> thought this was a good way to do things. Also there could be a

> hyperlink that shows either all the responses or only the correct ones.

> But having them repeat is just plain weird IMO.

>

>

> PA Bear [MS MVP] wrote:

>> Long version:

>> http://social.technet.microsoft.com...naging-posts-and-threads-marking-answers.aspx

>> [this Wiki debuted yesterday]

>>

>> Short answer: Either the OP marks a reply as an/the Answer (not always

>> appropriately) or a Moderator does so if the OP never returns to the

>> thread.

>>

>> Daave wrote:

>>> That worked; thanks for the tip.

>>>

>>> Still, it's confusing. What exactly is the difference between an

>>> answer and a reply?

>>>

>>> PA Bear [MS MVP] wrote:

>>>> Click on MY SETTINGS in right-hand menu | Always Show Answers First

>>>> On Thread Page (uncheck)

>>>>

>>>> More: http://social.answers.microsoft.com/Forums/en-US/help

>>>>

>>>>

>>>> Daave wrote:

>>>>> Okay, Microsoft wants its customers to *evolve* and stop using

>>>>> Usenet for support.

>>>>>

>>>>> But please answer this. When looking at a page like this:

>>>>>

>>>>> http://social.answers.microsoft.com...s/thread/00bb341d-be61-4397-8496-412cba39c9dc

>>>>>

>>>>> Why are all the responses listed twice, first as "Answers," then as

>>>>> "All replies"?