One option is greyed out after pressing Windows Key + P

[Christinaszeman]

Hello,I have a laptop that isn't a touch screen, and I have an external touchscreen that I use in case I need it. However, since I got my laptop fixed, when I plug in the external drive, I get a message saying "No Support" on that end.I did speak with the manufacturer of the laptop, and so far, we've only gotten to the point where I have to press Windows + W.However, there is one issue. One of the options that I really need when pressing Windows Key + P. My touch screen does turn on with the other options when I press Windows Key + P, except for Duplicate. I still get the "No Support" message

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