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On machines with MSJVM, IE8 cras
Guest
Hi,
The machines on which this problem was occurring had jre 6 update 13 as well
as MS Java Version 5.00.3155 installed.
Following steps would help you to reproduce the problem:-
1. Followings applications should be installed on the machine:-
a. OS Win XP SP3
b. jre 5 update 5 or above
c. MS Java Version 5.00.3155
2. IE8 memory protection should be enabled. To enable IE memory protection
follow the steps given below:-
a. Open IE and click on Tools->Internet Options
b. Go to Advanced tab
c. Check the checkbox “Enable memory protection to help mitigate online
attacksâ€Â
3. Download any executable (ex: Setup.exe) using the object tag in an html
page.
Sample html page:-
New Document
Test
4. Load the html page.
Observation:- It is observed that exe will start executing, cancel the
executing and wait for 2 to 3 mins.
After 2 to 3 mins it is observed that IE will reload again (atleast 2
times) or a crash occurs.
After executing the above steps with memory protection off (described in
step 2, uncheck the checkbox), this issue was not observed.
Also uninstalling the MSJVM, resolved this issue.
Not able to figure out what's the relation between MSJVM and memory
protection off.
Following have been tried to resolve this issue and it did not work:-
1. Running IE in no add-on mode.
2. Switching off the anti virus application.
3. Resetting IE Advanced settings (RIES).
4. Disabling MSJVM throught browser advanced settings.
5. Installing the latest Sun's jre.
Thanks.
"Donald Anadell" wrote:
>
> "On machines with MSJVM, IE8 crashs" crashs@discussions.microsoft.com> wrote in message
> news:2FD8C3D2-BA43-4224-94D2-6788DBE42BC6@microsoft.com...
> > Hi,
> >
> > Frequent IE crashes were observed while installing an executable
> > downloaded
> > from a webpage. We found out that the issue comes up on machines with
> > following configurations and MSJVM installed:-
> >
> > Machine configurations:-
> >
> > OS: Win XP SP3
> > Browser: IE8
>
> Hummm...I've never experienced any issue of that nature here with the
> configuration you've described. You'd have to offer a little more detail
> about the executable in question how you determined that MSJVM was at fault.
>
> >
> > After uninstalling the MSJVM, this issue was resolved.
> >
> > I would like to know if MSJVM is shipped with Win XP SP3?
>
> No, beginning with "Windows XP SP1a" MSJVM was no longer bundled with the
> installation. If your installation CD is Windows XP SP1 then the MSJVM is
> installed.
>
> > Whether it is safe to uninstall MSJVM?
>
> It's always been safe to uninstall the Microsoft Java Virtual Machine.
>
> > If unstalling MSJVM in dangerous then what is the alternative solution?
>
> There is nothing inherently dangerous about uninstalling the MSJVM. Your
> alternative is to install the Sun Java Virtual Machine. The latest Sun JRE
> is version 6 Update 18.
>
> Good luck,
>
> Donald Anadell
>
>
> >
> > Thanks and Regards,
> > Ashwini
>
>
> .
>
The machines on which this problem was occurring had jre 6 update 13 as well
as MS Java Version 5.00.3155 installed.
Following steps would help you to reproduce the problem:-
1. Followings applications should be installed on the machine:-
a. OS Win XP SP3
b. jre 5 update 5 or above
c. MS Java Version 5.00.3155
2. IE8 memory protection should be enabled. To enable IE memory protection
follow the steps given below:-
a. Open IE and click on Tools->Internet Options
b. Go to Advanced tab
c. Check the checkbox “Enable memory protection to help mitigate online
attacksâ€Â
3. Download any executable (ex: Setup.exe) using the object tag in an html
page.
Sample html page:-
New Document
Test
4. Load the html page.
Observation:- It is observed that exe will start executing, cancel the
executing and wait for 2 to 3 mins.
After 2 to 3 mins it is observed that IE will reload again (atleast 2
times) or a crash occurs.
After executing the above steps with memory protection off (described in
step 2, uncheck the checkbox), this issue was not observed.
Also uninstalling the MSJVM, resolved this issue.
Not able to figure out what's the relation between MSJVM and memory
protection off.
Following have been tried to resolve this issue and it did not work:-
1. Running IE in no add-on mode.
2. Switching off the anti virus application.
3. Resetting IE Advanced settings (RIES).
4. Disabling MSJVM throught browser advanced settings.
5. Installing the latest Sun's jre.
Thanks.
"Donald Anadell" wrote:
>
> "On machines with MSJVM, IE8 crashs" crashs@discussions.microsoft.com> wrote in message
> news:2FD8C3D2-BA43-4224-94D2-6788DBE42BC6@microsoft.com...
> > Hi,
> >
> > Frequent IE crashes were observed while installing an executable
> > downloaded
> > from a webpage. We found out that the issue comes up on machines with
> > following configurations and MSJVM installed:-
> >
> > Machine configurations:-
> >
> > OS: Win XP SP3
> > Browser: IE8
>
> Hummm...I've never experienced any issue of that nature here with the
> configuration you've described. You'd have to offer a little more detail
> about the executable in question how you determined that MSJVM was at fault.
>
> >
> > After uninstalling the MSJVM, this issue was resolved.
> >
> > I would like to know if MSJVM is shipped with Win XP SP3?
>
> No, beginning with "Windows XP SP1a" MSJVM was no longer bundled with the
> installation. If your installation CD is Windows XP SP1 then the MSJVM is
> installed.
>
> > Whether it is safe to uninstall MSJVM?
>
> It's always been safe to uninstall the Microsoft Java Virtual Machine.
>
> > If unstalling MSJVM in dangerous then what is the alternative solution?
>
> There is nothing inherently dangerous about uninstalling the MSJVM. Your
> alternative is to install the Sun Java Virtual Machine. The latest Sun JRE
> is version 6 Update 18.
>
> Good luck,
>
> Donald Anadell
>
>
> >
> > Thanks and Regards,
> > Ashwini
>
>
> .
>