Office 2019 refuses to install

[bkelly13]

Windows 11, MS Office 2019My computer crashed, hard drive problem. Paid someone to re-install. Now to re-install office 2024. Start this app to install"D:\SOFTWARE\MICROSOFT\Office_2019\setupproplus2019retail.x64.en-us.exe"This was used for the initial install. Now it only presents a red dialog with the words:OfficeWe're getting things readyBut it does not get anything ready. It never does the install.What must be done to get the install to work?I do have the product key.Thank you for your time.Edit:The problem got better, then worse. I walked away for several hours in frustration, and t

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