A
agnitio
Guest
Hi
I tried to install Office 2013 Professional Plus 64 bit on my Windows 8.1 Update 1 pro 64 bit Lenovo Thinkpad E530.
The MSI crashes after I deselected Lync and OneDrive for Business and selected Organigram for Powerpoint with the error code 1653 showing up on my Event Log.
The message in my Event Log looks like this:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-07-27T06:01:00.000000000Z" />
<EventRecordID>24997</EventRecordID>
<Channel>Application</Channel>
<Computer>sun</Computer>
<Security />
</System>
- <EventData>
<Data>90226236923</Data>
<Data>5</Data>
<Data>OfficeClassicSetup</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>15.0.4454.1000</Data>
<Data>OSETUP.DLL</Data>
<Data>15.0.4569.1503</Data>
<Data>1653</Data>
<Data>Unspecified</Data>
<Data>FC73469E</Data>
<Data>1653</Data>
<Data />
<Data />
<Data />
<Data>C:\Users\Wenger\AppData\Local\Temp\SetupExe(2014072708001915DC).log C:\Users\Wenger\AppData\Local\Temp\SetupExe(201312051053101B60).log C:\Users\Wenger\AppData\Local\Temp\SetupExe(2014072707211315A8).log C:\Users\Wenger\AppData\Local\Temp\SetupExe(201407270727311814).log C:\Users\Wenger\AppData\Local\Temp\SetupExe(201407270734471130).log C:\Users\Wenger\AppData\Local\Temp\SetupExe(201407270741391118).log C:\Users\Wenger\AppData\Local\Temp\SetupExe(201407270748481BB0).log C:\Users\Wenger\AppData\Local\Temp\SetupExe(2014072708001915DC).log</Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Report_15.0.4454.1000_df68ca3f8edd6e5681e49fd7574098be8eb1ae_00000000_15d80367</Data>
<Data />
<Data>0</Data>
<Data>5d904862-1553-11e4-beae-b888e3ddd920</Data>
<Data>0</Data>
<Data>d2963090adfe06bdd11d2f48d5050f44</Data>
</EventData>
</Event>
What I've tried so far:
Used several fixitTools
Office 2007 Suite: http://support.microsoft.com/kb/928218#Method2
Office 2010 Suite: http://support.microsoft.com/kb/290301#Method2
And of course
Office 2013 Suite: http://support.microsoft.com/kb/2739501
I even executed this PowerShell script to ensure that Rollback is disabled and the Microsoft Helper is deleted
http://gallery.technet.microsoft.com/office/How-to-fix-Office-af646d16
Note that my Microsoft Helper folder was not even there before I run the script.
The Rollback was enabled as I checked and I checked manually for another or the same installation to be listed in the Program Settings.
After several Reboots and run as Administrator and frustrations I came to you.
Could you help me please?
Thanks in advance
For additional information, I of course share them with you.
Continue reading...
I tried to install Office 2013 Professional Plus 64 bit on my Windows 8.1 Update 1 pro 64 bit Lenovo Thinkpad E530.
The MSI crashes after I deselected Lync and OneDrive for Business and selected Organigram for Powerpoint with the error code 1653 showing up on my Event Log.
The message in my Event Log looks like this:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-07-27T06:01:00.000000000Z" />
<EventRecordID>24997</EventRecordID>
<Channel>Application</Channel>
<Computer>sun</Computer>
<Security />
</System>
- <EventData>
<Data>90226236923</Data>
<Data>5</Data>
<Data>OfficeClassicSetup</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>15.0.4454.1000</Data>
<Data>OSETUP.DLL</Data>
<Data>15.0.4569.1503</Data>
<Data>1653</Data>
<Data>Unspecified</Data>
<Data>FC73469E</Data>
<Data>1653</Data>
<Data />
<Data />
<Data />
<Data>C:\Users\Wenger\AppData\Local\Temp\SetupExe(2014072708001915DC).log C:\Users\Wenger\AppData\Local\Temp\SetupExe(201312051053101B60).log C:\Users\Wenger\AppData\Local\Temp\SetupExe(2014072707211315A8).log C:\Users\Wenger\AppData\Local\Temp\SetupExe(201407270727311814).log C:\Users\Wenger\AppData\Local\Temp\SetupExe(201407270734471130).log C:\Users\Wenger\AppData\Local\Temp\SetupExe(201407270741391118).log C:\Users\Wenger\AppData\Local\Temp\SetupExe(201407270748481BB0).log C:\Users\Wenger\AppData\Local\Temp\SetupExe(2014072708001915DC).log</Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Report_15.0.4454.1000_df68ca3f8edd6e5681e49fd7574098be8eb1ae_00000000_15d80367</Data>
<Data />
<Data>0</Data>
<Data>5d904862-1553-11e4-beae-b888e3ddd920</Data>
<Data>0</Data>
<Data>d2963090adfe06bdd11d2f48d5050f44</Data>
</EventData>
</Event>
What I've tried so far:
Used several fixitTools
Office 2007 Suite: http://support.microsoft.com/kb/928218#Method2
Office 2010 Suite: http://support.microsoft.com/kb/290301#Method2
And of course
Office 2013 Suite: http://support.microsoft.com/kb/2739501
I even executed this PowerShell script to ensure that Rollback is disabled and the Microsoft Helper is deleted
http://gallery.technet.microsoft.com/office/How-to-fix-Office-af646d16
Note that my Microsoft Helper folder was not even there before I run the script.
The Rollback was enabled as I checked and I checked manually for another or the same installation to be listed in the Program Settings.
After several Reboots and run as Administrator and frustrations I came to you.
Could you help me please?
Thanks in advance
For additional information, I of course share them with you.
Continue reading...