D
Dave F
Guest
I dont understand why this has been going on for a year without a proper
resolution.
Why hasn't Microsoft fixed this yet?
My office was working fine until a couple of weeks ago when this started
happening to mine.
I have read all the info on dde, norton, etc.
This is not the problem.
If dde worked before you should not have to change it to get it to work now.
I have 3 computers - all running the same office and norton and anything else.
The problem is only on the one computer.
The dde is the same on all 3 - norton is the same on all 3
The only thing I dont know if it is the same is any Microsoft updates.
Alot of people are having this problem and it is with word and excel not
opening files when you double click on the file.
Microsoft - What is the problem here and what is the fix?
Its been going on long enough so there should be a fix.
You are the software experts - you write the programs, so why cant you fix it?
Yes I am a little upset because there is no clearcut fix for this after a
year!!!
""Daisy Cao [MSFT]"" wrote:
>
> Hello,
>
> It seems Word or Excel documents takes about 40 seconds to respective on
> your machine. You have tried DDE check and also run Office Diagnostics.
>
> Base on my experience, it seems to be mostly caused by DDE.
>
> Dynamic Data Exchange (DDE) is an old technology and it is being supplanted
> by OLE. By default when double clicking on a doc file, windows explorer
> acts as a DDE client and sends DDE message broadcast to all open window. If
> an instance of word is open, then it will reply back and that instance of
> winword will open the file.
>
> If we remove the DDE section, and have %1 .The dde message broadcast does
> not happen and a new instance of winword will open the file.
>
> I would like to know when you remove the DDE section, does the file opens
> faster and what kind of issues we encountered?
>
> Also, since the removing DDE section is not helpful on your machine, let's
> try to run in clean boot environment which could also workaround this issue.
>
> How to perform a clean boot procedure
> http://support.microsoft.com/kb/331796
>
> After starting Windows in clean boot, please double click an Office
> document to see if the issue persists.
>
> Thank you. If you have any concerns, feel free to post back.
>
> Regards,
>
> Daisy Cao
>
> Microsoft Online Support
> Microsoft Global Technical Support Center
>
> ====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> ====================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> --------------------
> | Thread-Topic: Office 2007 slow to open files when open associated files
> | thread-index: AcnZ75cmrrrJioPaRUGDsvNr8MO+gw==
> | X-WBNR-Posting-Host: 212.169.16.94
> | From: =?Utf-8?B?TWF0dHBz?=
> | Subject: Office 2007 slow to open files when open associated files
> | Date: Thu, 21 May 2009 01:39:01 -0700
> | Lines: 14
> | Message-ID:
> | MIME-Version: 1.0
> | Content-Type: text/plain;
> | charset="Utf-8"
> | Content-Transfer-Encoding: 7bit
> | X-Newsreader: Microsoft CDO for Windows 2000
> | Content-Class: urn:content-classes:message
> | Importance: normal
> | Priority: normal
> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3168
> | Newsgroups: microsoft.public.office.misc
> | Path: TK2MSFTNGHUB02.phx.gbl
> | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:68680
> | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
> | X-Tomcat-NG: microsoft.public.office.misc
> |
> | XP Pro SP2 x64, Office 2007
> |
> | This happened about 6 months ago, then disapeared and is now back. When
> | opening Word or Excel 2007 documents, from either Explorer, from an email
> | attachment or from the desktop, it takes around 40 seconds for the
> respective
> | application to load then even longer to load the document. This is
> | irrespective of whether the document is on a network drive or local disk.
> | If I open the office application from the Start Menu and the open the
> | document from either the recent documents or File>Open, it is lightning
> fast.
> |
> | I have tried all the other suggested posts of removing DDE check boxes
> etc
> | but this only complicates things and cause more problems.
> |
> | I have run the Office Diagnostics everything passes.
> |
>
>
resolution.
Why hasn't Microsoft fixed this yet?
My office was working fine until a couple of weeks ago when this started
happening to mine.
I have read all the info on dde, norton, etc.
This is not the problem.
If dde worked before you should not have to change it to get it to work now.
I have 3 computers - all running the same office and norton and anything else.
The problem is only on the one computer.
The dde is the same on all 3 - norton is the same on all 3
The only thing I dont know if it is the same is any Microsoft updates.
Alot of people are having this problem and it is with word and excel not
opening files when you double click on the file.
Microsoft - What is the problem here and what is the fix?
Its been going on long enough so there should be a fix.
You are the software experts - you write the programs, so why cant you fix it?
Yes I am a little upset because there is no clearcut fix for this after a
year!!!
""Daisy Cao [MSFT]"" wrote:
>
> Hello,
>
> It seems Word or Excel documents takes about 40 seconds to respective on
> your machine. You have tried DDE check and also run Office Diagnostics.
>
> Base on my experience, it seems to be mostly caused by DDE.
>
> Dynamic Data Exchange (DDE) is an old technology and it is being supplanted
> by OLE. By default when double clicking on a doc file, windows explorer
> acts as a DDE client and sends DDE message broadcast to all open window. If
> an instance of word is open, then it will reply back and that instance of
> winword will open the file.
>
> If we remove the DDE section, and have %1 .The dde message broadcast does
> not happen and a new instance of winword will open the file.
>
> I would like to know when you remove the DDE section, does the file opens
> faster and what kind of issues we encountered?
>
> Also, since the removing DDE section is not helpful on your machine, let's
> try to run in clean boot environment which could also workaround this issue.
>
> How to perform a clean boot procedure
> http://support.microsoft.com/kb/331796
>
> After starting Windows in clean boot, please double click an Office
> document to see if the issue persists.
>
> Thank you. If you have any concerns, feel free to post back.
>
> Regards,
>
> Daisy Cao
>
> Microsoft Online Support
> Microsoft Global Technical Support Center
>
> ====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> ====================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> --------------------
> | Thread-Topic: Office 2007 slow to open files when open associated files
> | thread-index: AcnZ75cmrrrJioPaRUGDsvNr8MO+gw==
> | X-WBNR-Posting-Host: 212.169.16.94
> | From: =?Utf-8?B?TWF0dHBz?=
> | Subject: Office 2007 slow to open files when open associated files
> | Date: Thu, 21 May 2009 01:39:01 -0700
> | Lines: 14
> | Message-ID:
> | MIME-Version: 1.0
> | Content-Type: text/plain;
> | charset="Utf-8"
> | Content-Transfer-Encoding: 7bit
> | X-Newsreader: Microsoft CDO for Windows 2000
> | Content-Class: urn:content-classes:message
> | Importance: normal
> | Priority: normal
> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3168
> | Newsgroups: microsoft.public.office.misc
> | Path: TK2MSFTNGHUB02.phx.gbl
> | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:68680
> | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
> | X-Tomcat-NG: microsoft.public.office.misc
> |
> | XP Pro SP2 x64, Office 2007
> |
> | This happened about 6 months ago, then disapeared and is now back. When
> | opening Word or Excel 2007 documents, from either Explorer, from an email
> | attachment or from the desktop, it takes around 40 seconds for the
> respective
> | application to load then even longer to load the document. This is
> | irrespective of whether the document is on a network drive or local disk.
> | If I open the office application from the Start Menu and the open the
> | document from either the recent documents or File>Open, it is lightning
> fast.
> |
> | I have tried all the other suggested posts of removing DDE check boxes
> etc
> | but this only complicates things and cause more problems.
> |
> | I have run the Office Diagnostics everything passes.
> |
>
>