O365: Outlook for Mac 16.31 on Catalina 10.15.1. Shows connected to my gmail account and folder up to date but new emails are not syncing.

  • Thread starter Thread starter Ryan Tomblin
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Ryan Tomblin

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Hi,

The issue started yesterday 11/18/19. The last new email I received through Outlook was around 4:30am. In the bottom right corner it shows connected to my email account ryan@xxxxx.com. It shows the folder is up to date. There are no errors when I try to send/receive. If I attempt to send an email it does not send and the email shows up in my drafts folder. If I go directly to google all my new mail is there and working properly. I tried using the mail app in Mac OS and it works fine as well.

I tried adding the account again but it does the same thing. I have closed outlook and rebooted the computer but still no success. What else can I try in order to fix this issue? I really don't like using google or mail apps for my email.

Thank you for your time.

Ryan

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