A
AfHy
Guest
Hi,
I am new here. Been trying to get to the bottom of my infuriating problem with my laptop. Frequent BSODs, usually when the laptop has had a chance to go idle for a bit, never when an intensive program is running.
I downloaded WhoCrashed and got the following reports - the same thing over and over again!
Unfortunately, I dont know what I need to do next to resolve this. I am buy no means proficient at any of this, I am just trying to learn my best by googling and looking through other answers. Do I need to upload a copy of my minidump files? Please let me know
Reports are below. also if they seem a few days apart its because I just avoid using my laptop for days when I can lol
Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump
On Thu 07/05/2020 05:28:58 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\050720-12031-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C2390)
Bugcheck code: 0x3B (0xC0000006, 0xFFFFF8002FDF2F42, 0xFFFFA40ACAE8FBC0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Thu 07/05/2020 05:28:58 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: ntkrnlmp.exe (nt+0x1C2390)
Bugcheck code: 0x3B (0xC0000006, 0xFFFFF8002FDF2F42, 0xFFFFA40ACAE8FBC0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Thu 07/05/2020 01:05:02 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\050720-6625-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C2390)
Bugcheck code: 0x154 (0xFFFF8188D9BD3000, 0xFFFFD4812E9E9480, 0x2, 0x0)
Error: UNEXPECTED_STORE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the store component caught an unexpected exception.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Wed 06/05/2020 23:04:32 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\050620-6625-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C2390)
Bugcheck code: 0x154 (0xFFFF9F069DC04000, 0xFFFFF30A225AEF00, 0x2, 0x0)
Error: UNEXPECTED_STORE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the store component caught an unexpected exception.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sat 02/05/2020 14:46:29 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\050220-6421-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C2390)
Bugcheck code: 0x154 (0xFFFFA70EF54A2000, 0xFFFFFA85E7E22F00, 0x2, 0x0)
Error: UNEXPECTED_STORE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the store component caught an unexpected exception.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Fri 01/05/2020 03:17:01 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\050120-9437-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C2390)
Bugcheck code: 0x154 (0xFFFF898BB054D000, 0xFFFFC10E0567A2F0, 0x2, 0x0)
Error: UNEXPECTED_STORE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the store component caught an unexpected exception.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
If i need to do anything else please let me know. Again, I might not know exactly what youre talking about since I am a bit of a beginner with this sort of stuff... so some signposting would be appreciated
Thank you
Continue reading...
I am new here. Been trying to get to the bottom of my infuriating problem with my laptop. Frequent BSODs, usually when the laptop has had a chance to go idle for a bit, never when an intensive program is running.
I downloaded WhoCrashed and got the following reports - the same thing over and over again!
Unfortunately, I dont know what I need to do next to resolve this. I am buy no means proficient at any of this, I am just trying to learn my best by googling and looking through other answers. Do I need to upload a copy of my minidump files? Please let me know
Reports are below. also if they seem a few days apart its because I just avoid using my laptop for days when I can lol
Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump
On Thu 07/05/2020 05:28:58 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\050720-12031-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C2390)
Bugcheck code: 0x3B (0xC0000006, 0xFFFFF8002FDF2F42, 0xFFFFA40ACAE8FBC0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Thu 07/05/2020 05:28:58 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: ntkrnlmp.exe (nt+0x1C2390)
Bugcheck code: 0x3B (0xC0000006, 0xFFFFF8002FDF2F42, 0xFFFFA40ACAE8FBC0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Thu 07/05/2020 01:05:02 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\050720-6625-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C2390)
Bugcheck code: 0x154 (0xFFFF8188D9BD3000, 0xFFFFD4812E9E9480, 0x2, 0x0)
Error: UNEXPECTED_STORE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the store component caught an unexpected exception.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Wed 06/05/2020 23:04:32 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\050620-6625-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C2390)
Bugcheck code: 0x154 (0xFFFF9F069DC04000, 0xFFFFF30A225AEF00, 0x2, 0x0)
Error: UNEXPECTED_STORE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the store component caught an unexpected exception.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sat 02/05/2020 14:46:29 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\050220-6421-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C2390)
Bugcheck code: 0x154 (0xFFFFA70EF54A2000, 0xFFFFFA85E7E22F00, 0x2, 0x0)
Error: UNEXPECTED_STORE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the store component caught an unexpected exception.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Fri 01/05/2020 03:17:01 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\050120-9437-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C2390)
Bugcheck code: 0x154 (0xFFFF898BB054D000, 0xFFFFC10E0567A2F0, 0x2, 0x0)
Error: UNEXPECTED_STORE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the store component caught an unexpected exception.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
If i need to do anything else please let me know. Again, I might not know exactly what youre talking about since I am a bit of a beginner with this sort of stuff... so some signposting would be appreciated
Thank you
Continue reading...