ntkrnlmp.exe causes the desktop crashes and abnormal restarts

[tingting li]

Hi, recently my desktop encountered constantly crashes/abnormaly restarts after start my desktop about a few minutes. I have tried reset windows but it does not help. Read through the relevant post in this community, and some advises that use the WinDbg to identify the crashes reason. After the test, the outcomes shows that the crash may be relevant to ntkrnlmp.exe file. Refer to the attached minidumps file, appreciate any suggestion to tackle the possible problems.https://www.dropbox.com/scl/fi/z2rvbl6d6sfggq0m1vrqn/063024-8640-01.dmp?rlkey=4vxkj83qrkrxtq1nq5prer8a1&st=rpoy2rg6&dl=0

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