Not answering is not helpful.

  • Thread starter Thread starter David Benston
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David Benston

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Just once I would like to see someone respond with "I don't know" rather than post a bunch of generic, useless advice, and/or "You're screwed-reinstall".



Even better- if you don't know shut the hell up and save the wear-and-tear on your keyboard.



Though I suppose "Geek Squad sucks!" is always relevant info.







PA Bear [MS MVP] wrote:



NB: If you had no anti-virus application installed or the subscription

22-Jan-10



NB: If you had no anti-virus application installed or the subscription had

expired *when the machine first got infected* and/or your subscription has

since expired and/or the machine's not been kept fully-patched at Windows

Update, do not waste your time with any of the below: Format & reinstall

Windows. A Repair Install will NOT help.



Microsoft PCSafety provides home users (only) with no-charge support in

dealing with malware infections such as viruses, spyware (including unwanted

software), and adware.

https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1



Also available via...



Consumer Security Support home page

https://consumersecuritysupport.microsoft.com/



Otherwise...



1. See if you can download/run the MSRT manually:

http://www.microsoft.com/security/malwareremove/default.mspx



NB: Run the FULL scan, not the QUICK scan! You may need to download the

MSRT on a non-infected machine, then transfer MRT.EXE to the infected

machine and rename it to SCAN.EXE before running it.



2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)

in Safe Mode with Networking, if need be:

http://onecare.live.com/site/en-us/center/howsafe.htm



2b. Vista or Win7=> Run this scan instead:

http://onecare.live.com/site/en-us/center/whatsnew.htm



3. Now run a thorough check for hijackware, including posting requested logs

in an appropriate forum, not here.



Checking for/Help with Hijackware:

??? http://mvps.org/winhelp2002/unwanted.htm

??? http://inetexplorer.mvps.org/tshoot.html

??? http://www.mvps.org/sramesh2k/Malware_Defence.htm

??? http://www.elephantboycomputers.com/page2.html#Removing_Malware



**Chances are you will need to seek expert assistance in

http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,

http://www.spywarewarrior.com/viewforum.php?f=5,

http://www.dslreports.com/forum/cleanup,

http://www.bluetack.co.uk/forums/index.php,

http://aumha.net/viewforum.php?f=30 or other appropriate forums.**



If these procedures look too complex - and there is no shame in admitting

this is not your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.



[$50 consulting fee, please.]







Frank M wrote:



Previous Posts In This Thread:



On Friday, January 22, 2010 10:08 AM

Frank M wrote:



AXWIN Frame Window SVCHOST.exe Application Error

Have an Xp home system infected with a virus or worm. Receive the following

message: AXWIN Frame Window SVCHOST.exe Application Error. If I click OK the

computer locks up and will not shutdown.

The event log show an event ID 1000.

Have run several virus scans and have run Netsky removal tool. The message

pops up after the computer has been running for several minutes.

My customer has lost her CD's so, I am reluctant to reformat the hard drive.

Would appreciate any suggestions.

Thanks,

Frank M



On Friday, January 22, 2010 1:33 PM

~BD~ wrote:



On 22/01/2010 15:08, Frank M wrote:Hello FrankSaw your post here:http://www.

On 22/01/2010 15:08, Frank M wrote:

Hello Frank



Saw your post here:



http://www.microsoft.com/communitie...aaf-b6ec-b34b6f2030c2&lang=en&cr=US&sloc=&p=1



--

Dave (Sometimes man stumbles over the truth ...... Sir Winston Churchill)



On Friday, January 22, 2010 4:28 PM

PA Bear [MS MVP] wrote:



NB: If you had no anti-virus application installed or the subscription

NB: If you had no anti-virus application installed or the subscription had

expired *when the machine first got infected* and/or your subscription has

since expired and/or the machine's not been kept fully-patched at Windows

Update, do not waste your time with any of the below: Format & reinstall

Windows. A Repair Install will NOT help.



Microsoft PCSafety provides home users (only) with no-charge support in

dealing with malware infections such as viruses, spyware (including unwanted

software), and adware.

https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1



Also available via...



Consumer Security Support home page

https://consumersecuritysupport.microsoft.com/



Otherwise...



1. See if you can download/run the MSRT manually:

http://www.microsoft.com/security/malwareremove/default.mspx



NB: Run the FULL scan, not the QUICK scan! You may need to download the

MSRT on a non-infected machine, then transfer MRT.EXE to the infected

machine and rename it to SCAN.EXE before running it.



2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)

in Safe Mode with Networking, if need be:

http://onecare.live.com/site/en-us/center/howsafe.htm



2b. Vista or Win7=> Run this scan instead:

http://onecare.live.com/site/en-us/center/whatsnew.htm



3. Now run a thorough check for hijackware, including posting requested logs

in an appropriate forum, not here.



Checking for/Help with Hijackware:

??? http://mvps.org/winhelp2002/unwanted.htm

??? http://inetexplorer.mvps.org/tshoot.html

??? http://www.mvps.org/sramesh2k/Malware_Defence.htm

??? http://www.elephantboycomputers.com/page2.html#Removing_Malware



**Chances are you will need to seek expert assistance in

http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,

http://www.spywarewarrior.com/viewforum.php?f=5,

http://www.dslreports.com/forum/cleanup,

http://www.bluetack.co.uk/forums/index.php,

http://aumha.net/viewforum.php?f=30 or other appropriate forums.**



If these procedures look too complex - and there is no shame in admitting

this is not your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.



[$50 consulting fee, please.]







Frank M wrote:



On Friday, January 22, 2010 6:31 PM

~BD~ wrote:



PING: David H. Lipman (others please ignore)

DHL recently said:



2. The Microsoft news Server is controlled by the Microsoft News Serve=

r admin (now

outsourced) and based upon their criteria, the server admin may choose to=

delete posts

from their server. This will include spam, posts with improper material =

and posts made by

such personalities as PCBUTTS1, Alias and Kevin Panzke.





Please will you confirm that this 'admin' team check all links - in posts=

like this one from PABear - to ensure that they go to bona fide web site=

s which are free from malware.





(Comments invited from everyone)









On 22/01/2010 21:28, PA Bear [MS MVP] wrote:







re



On Friday, January 22, 2010 6:33 PM

FromTheRafters wrote:



http://www.spywareremovalblog.

http://www.spywareremovalblog.com/threat-explorer/axwin-frame-window-svchost-exe-application-error/



On Friday, January 22, 2010 7:20 PM

BoaterDave wrote:



"FromTheRafters" wrote:Is this your personal Blog site, FTR?

"FromTheRafters" wrote:





Is this your personal Blog site, FTR?



There does not seem to be very much activity in the forums!



--

Dave



On Friday, January 22, 2010 7:49 PM

FromTheRafters wrote:



No, I do not blog.Don't know about that either.

No, I do not blog.





Don't know about that either. Of course there is *always* the chance

that additional and perhaps related malware can pose as a removal tool.



On Friday, January 22, 2010 10:55 PM

FromTheRafters wrote:



[...]...

[...]



....and a local privilege escalation vulnerability makes it like

everybody runs as admin.



On Saturday, January 23, 2010 3:49 AM

~BD~ wrote:



On 23/01/2010 03:00, nobody > wrote:The word you were struggling to find was

On 23/01/2010 03:00, nobody > wrote:



The word you were struggling to find was *exponentially*!



No - I am not paranoid - just well informed.



My concerns are voiced well in the video clips here from Trend Micro



http://www.trendmicro.co.uk/worryfr...18305658&WT.mc_id=wf_uk_GoogleContent_336x280



OR



http://snurl.com/u60f4



Things *have* changed! ;)



--

Dave (Sometimes man stumbles over the truth ...... Sir Winston Churchill)





Submitted via EggHeadCafe - Software Developer Portal of Choice

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wrote in message

news:2010218202219david@thepaperhouse.com...

> Just once I would like to see someone respond with "I don't know"

> rather than post a bunch of generic, useless advice, and/or "You're

> screwed-reinstall".




Oh ...I don't know.



Not hijacking someone elses thread would be helpful.

Not changing the subject line in the middle of a thread would be

helpful.

Not ranting about something posted a month ago would be helpful too.
 
Setting up Outlook Express to access Microsoft newsgroups

http://www.michaelstevenstech.com/outlookexpressnewreader.htm



Setting up Windows Mail (in Vista) to access Microsoft newsgroups

http://www.winhelponline.com/blog/microsoft-newsgroup-setup-instructions-for-windows-mail/



Setting up Windows LIVE Mail to access Microsoft newsgroups

http://www.winhelponline.com/blog/ms-newsgroup-setup-instructions-windows-live-mail/



PS: Geek Squad does suck!





David Benston wrote:

> Just once I would like to see someone respond with "I don't know" rather

> than post a bunch of generic, useless advice, and/or "You're

> screwed-reinstall".

>

> Even better- if you don't know shut the hell up and save the wear-and-tear

> on your keyboard.

>

> Though I suppose "Geek Squad sucks!" is always relevant info.
 
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