M
MarvinLJ
Guest
This is NOT a filtering issue. I have multiple users, including myself, that have noticed that not all email are showing in the inbox on occasion. For instance, this morning one of them showed me she had 4 unread email in her inbox from her phone. But when we look at her Outlook inbox, there were only 2 showing, and they were SUBSEQUENT to the ones that were not showing.
We use the current version of O365, and email is Exchange in the Microsoft cloud. I should add that clicking out of the inbox (like to Sent Items) and then back into the inbox fixes the issue for those missing email. If you do not do that, you still receive subsequent email in your inbox, but the prior ones still do not appear.
Any ideas how to fix this besides clicking on another folder and then back in the inbox?
Continue reading...
We use the current version of O365, and email is Exchange in the Microsoft cloud. I should add that clicking out of the inbox (like to Sent Items) and then back into the inbox fixes the issue for those missing email. If you do not do that, you still receive subsequent email in your inbox, but the prior ones still do not appear.
Any ideas how to fix this besides clicking on another folder and then back in the inbox?
Continue reading...