Not able to recover my email address ( Bit locker key needed )

  • Thread starter Thread starter hemant surouthia
  • Start date Start date
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hemant surouthia

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Hello all, I had purchased my personal windows Laptop 5-6 years ago and created a personal Microsoft account . I have only created this email address at the time of purchase and never used it afterwards. Few weeks ago my locked me out and asking for a bit locker key . Now I am not able to login , reset password option is not working for me , I tried different option ( where MS ask for generic information and match it with the data stored ). Now I can not afford to loose my data and desperately want to recover my email ID. Could you please help me with the customer support or any other way to

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