Norton 360 problem with XP. It may be a virus/Trojan

[westpase-he_ac@hotmail.com]

On Jan 30, 12:45 am, JeanPaulo wrote:

> On Wed, 27 Jan 2010 07:04:35 +0100, JeanPaulo

>

> wrote:

> >I have a weird problem with XP and Norton 360. Of course Norton denies

> >anything to do with it !

>

> After dallying a lot, I am now thinking 'Virus/Trojan'.

>

> After a reboot (not every time, but twice a week), I got the message :

>

> \Documents and Settings\All Users\Application

> Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\SRTSP\LightningSa­nd.CFD

> is corrupted, please run chkdsk...

>

>  As it is a Norton directory, I suspected Norton, but they have been

> helpless....

>

>  Then, I do remark :

> Norton, Spybot, Adaware do not detect anything wrong.

>

> Hijackthis do not show anything obvious.

>

>  After the chkdsk, the file is GONE. But Norton does not care ...

>

>  (before the chkdsk, the file is not accessible because of the

> disk/pointer/directory error)

>

> There are several postes about this file as a virus 'clue', but

> nothing really conclusive.

>

> Anyway, the answer to my submission by Seagate was 'Replace the disk'.

>

> I did this, change the system disk and rebuild my whole XP pro

> install, and

>

> I stil have the problem here.... (100 € and 1 week of work lost)



If the Norton came with the machine, you should have the ability

to re-install it.I have been dealing with a win32 trojan that running

Malwarebytes in safe mode,and running a boot scan with the

sensitivity at high using Avast5 cleans the machine.

Turning off system restore before the scans seems to do

the most thourough job. Delete the virus chest,

then turn restore back on after the scans.

It is a nasty little bugger that comes with AntivirusPlus,

a totally obnoxious piece of malware crap embedded

in web pages.

MTCW

 

[JeanPaulo]

I installed Norton from the Web files. I would rather like it to be a

trojan, but Norton, Adaware, Spybot, Malwarebytes and last Avira did

not find anything in the system. Now Norton is out, and I am waiting.

I had one bad file problem since, but it may be related to a system

freeze rather than the current problem.



Jsut for the fun, Avira found a trojan in a program that Norton never

detected. I am not certain it is not a false positive, and it has been

removed. All full scans are now 'clean'



I never looked at AntivirusPlus at all.



On Thu, 4 Feb 2010 12:10:11 -0800 (PST), westpase-he_ac@hotmail.com

wrote:



>On Jan 30, 12:45 am, JeanPaulo wrote:

>> On Wed, 27 Jan 2010 07:04:35 +0100, JeanPaulo

>>

>> wrote:

>> >I have a weird problem with XP and Norton 360. Of course Norton denies

>> >anything to do with it !

>>

>> After dallying a lot, I am now thinking 'Virus/Trojan'.

>>

>> After a reboot (not every time, but twice a week), I got the message :

>>

>> \Documents and Settings\All Users\Application

>> Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\SRTSP\LightningSa­nd.CFD

>> is corrupted, please run chkdsk...

>>

>>  As it is a Norton directory, I suspected Norton, but they have been

>> helpless....

>>

>>  Then, I do remark :

>> Norton, Spybot, Adaware do not detect anything wrong.

>>

>> Hijackthis do not show anything obvious.

>>

>>  After the chkdsk, the file is GONE. But Norton does not care ...

>>

>>  (before the chkdsk, the file is not accessible because of the

>> disk/pointer/directory error)

>>

>> There are several postes about this file as a virus 'clue', but

>> nothing really conclusive.

>>

>> Anyway, the answer to my submission by Seagate was 'Replace the disk'.

>>

>> I did this, change the system disk and rebuild my whole XP pro

>> install, and

>>

>> I stil have the problem here.... (100 € and 1 week of work lost)

>

>If the Norton came with the machine, you should have the ability

>to re-install it.I have been dealing with a win32 trojan that running

>Malwarebytes in safe mode,and running a boot scan with the

>sensitivity at high using Avast5 cleans the machine.

>Turning off system restore before the scans seems to do

>the most thourough job. Delete the virus chest,

>then turn restore back on after the scans.

>It is a nasty little bugger that comes with AntivirusPlus,

>a totally obnoxious piece of malware crap embedded

>in web pages.

>MTCW